FAQ

Welcome to The Every Store Frequently Asked Questions page. We're here to make sure you have the best possible shopping experience. If you need any further help, please don't hesitate to contact us.

How long will it take to receive my order?

Order Handling Time: 1–2 business days
Transit Time: 6–8 business days
Estimated Delivery Time: 7–10 business days
For full details, see our Shipping Policy.

Do you offer free shipping?

Yes, every order delivered within the United Kingdom ships free, with no minimum spend. Find out more in our Shipping Policy.

Where is The Every Store located?

The Every Store is a United Kingdom based online business offering a curated range of quality products, with delivery available across the United Kingdom.

What if I receive a defective product?

If your item arrives defective, we'll replace it at no cost to you. Simply contact us within 30 days of receiving your order. See our Refund Policy for details.

Can I cancel my order after it's placed?

Yes, you can cancel within 24 hours of placing your order. Please contact our support team as soon as possible with your order number.

What is your return policy?

We offer a simple, hassle free return process. You'll find everything you need in our Refund Policy.

When will I receive my refund after returning a product?

Once your return has been received and inspected, your refund is issued to your original payment method within 7 business days, depending on your bank or payment provider. Read our Refund Policy for more.

Do you offer any warranties or guarantees?

Yes, every purchase comes with a 30 day warranty. See our Refund Policy for details.

How can I contact customer support?

You can reach us through our Contact Us page or by emailing info@theeverystore.com.

Do you ship internationally?

No, we currently ship exclusively within the United Kingdom.

Do you have a physical store location?

No, we're an online only store. This lets us keep our prices competitive and offer a wider selection of products.

Can I place a bulk order for my business or organisation?

Yes, bulk orders are welcome. Please contact our customer support team for pricing and details.

What is the process for exchanging a product?

Exchange instructions are set out in our Refund Policy.

How can I track my order?

Once your order has shipped, you can follow it on our Order Tracking Page.

Contact Us

Store Address: 126 High Street, Borehamwood, Hertfordshire, WD6 3HA, United Kingdom
Store Email: info@theeverystore.com
Store Phone: +44 7758 758404
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1–2 business days.