Shipping policy

Last Updated: 2 October 2026

At The Every Store, we want every order to be a great experience, and that includes clear, simple shipping. Every order delivered within the United Kingdom ships free.

Shipping Locations
This policy covers orders delivered within: United Kingdom

Delivery Times

  • Order Cutoff Time: 4:00 PM (GMT). Orders placed after this time are processed the next business day, which may add one day to your delivery estimate.
  • Order Handling Time: 1–2 business days (Monday to Friday). Once processed, your order is dispatched with one of our trusted carriers.
  • Transit Time: 6–8 business days, Monday to Friday.
  • Estimated Delivery Time: 7–10 business days.

Delivery times are estimates and can occasionally vary due to factors outside our control.

Carrier Services
We work with reliable carriers across the United Kingdom, including Royal Mail, DPD and DHL.

Shipping Costs

  • Free Shipping: every order within the United Kingdom ships free, with no minimum spend.
  • Paid Shipping (if applicable): for any destination outside our free shipping area, costs are calculated and shown at checkout.

Delivery Issues
If you run into any delivery problem, such as a delay or a lost parcel, please contact our customer service team straight away. We'll help make sure your order reaches you safely.

Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. You can follow your parcel on our Order Tracking Page.

Changes To This Policy
We may update this Shipping Policy at any time. Changes will appear on this page with a new Last Updated date, so please check back from time to time. Continuing to use our website after changes are posted means you accept the updated policy.

Questions?
Visit our FAQ page or contact our customer support team.

Contact Information
Store Address: 126 High Street, Borehamwood, Hertfordshire, WD6 3HA, United Kingdom
Store Email: info@theeverystore.com
Store Phone: +44 7758 758404
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1–2 business days.